Track Your Order

Enter your order details below to check the latest available information for your shipment.

Order Tracking

Use the order number from your confirmation email together with the email address used when placing your order.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

01

Order Processing

Orders are normally processed within 1–4 business days after payment has been successfully confirmed. Weekends and public holidays are not counted as business days.

02

Tracking Updates

Tracking information becomes available after your order has been dispatched. Carrier systems may require approximately 48–72 hours before the first tracking update appears.

03

Tracking Delays

A temporary lack of tracking updates does not necessarily mean that your shipment has stopped moving. Carrier scans may be delayed during transit, weekends, holidays, or busy delivery periods.

04

Need Assistance?

If your tracking information has not updated after 48–72 hours, or you have a question about your shipment, please contact us at care@alvquro.com.

Contact Us

For additional information about processing, delivery, tracking, and shipping conditions, please review our Shipping Policy.